ChlorEase Troubleshooting

No or low chlorine reading
Chlorine level too high
White flakes in the water
Too much salt
No bubbles emerging from ChlorEase saltwater chlorinator

No Or Low Chlorine Reading
Check to see that the chlorinator is plugged into a functioning receptacle and that there are signs of bubbling around the chlorinator. If the socket is active and proper chlorine levels cannot be maintained, it could indicate that the amount of bather activity and/or debris is reaching the limit for the chlorinator. After periods of heavy bather usage, after periods of heavy rainfall, whenever the Free Chlorine is close to zero, at first signs of algae or loss of water quality, the addition of a shock treatment may be required. Also, check to see if the cell needs to be cleaned, as scaling will reduce chlorine production. See cell cleaning under maintenance.

Chlorine Level Too High
ChlorEase could be producing more chlorine than necessary for your pool size or that the pool is being shocked too often. Unplug the unit until the chlorine reading comes down to 1-3 ppm.

White Flakes In The Water
White flakes can be indicative of scale formation. High pH, high total alkalinity and high calcium hardness can lead to scale formation, which is excess calcium precipitating from the water. Adjust the pH and total alkalinity to optimum (see Water Chemistry table). If the calcium hardness is over 400 ppm, use a calcium sequestering treatment. It is important to control scale formation, as this may interfere with the cell's operation and performance.

Too Much Salt
Too much salt can shorten the life expectancy of the cell. Drain water off and replace with fresh water to lower the salt concentration to the suggested range.   See salt table.

No Bubbles Emerging
Check to see that ChlorEase is plugged into a functioning receptacle. If there is power going to the unit, the lack of bubbles indicates that the cell needs to be cleaned, the cell needs to be replaced or the unit needs servicing or replacement.