Symptom |
Possible Reason |
Solution |
| |
|
|
| Cord twisting or cable coils up |
Obstruction in pool |
Remove obstruction in pool. |
| Too much cord is being placed in pool |
Only add enough cord into pool for the cleaner to reach the bottom. Allow the cleaner to pull in
the extra cord when needed. |
| Excessive coiling |
Uncoil the cord (see page 3 for Cable Maintenance). |
| Cord is attached to the power supply |
Make sure to disconnect the cord from the power supply after each use to alleviate any tension. |
| |
|
|
| Nitro is moving in circles |
Clogged filter bag |
Clean filter bag (See Cleaning the filter bag on page 2). |
Bottom lid is not placed in the cleaner
properly |
Remove the bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 3 Figure 7) |
| Debris is caught in track |
Gently lift up all tracks to make free and clear of any debris. |
| |
|
|
| Nitro is not covering all areas of the pool |
Power supply is wrongly positioned |
Place power supply in a position so that the cleaner can reach all walls. |
| Pool filter pump is on |
Turn off pool filter pump. |
| The floor and the walls are too slick |
Brush down the floors and the walls. |
| Excessive coiling |
Uncoil the cord (see page 3 for Cable Maintenance). |
| Debris is caught in track |
Gently lift up all tracks to make free and clear of any debris. |
| |
|
|
| Nitro does not climb walls |
Debris in filter bag |
Empty and wash filter bag. |
| The floor and the walls are too slick |
Brush down the floors and the walls. |
| Water is too cold |
Make sure water temperature is at least 60 degrees. |
| Brushes are worn out |
Replace brushes - contact your dealer. |
| |
|
|
| Cleaner is not moving |
Debris is in filter bag |
Test cleaner without filter bag. If cleaner starts to move then clean the filter bag. |
| Bottom lid is not installed properly |
Remove bottom lid and make sure that the filter bag is on properly and place back onto cleaner.
(See page 3 Figure 7) |
| Debris is caught in track |
Gently lift up all tracks to make free and clear of any debris. |
| |
|
|
| Nitro will not sink |
Air caught in filter bag |
Remove cleaner from the pool. Wash filter bag. Place cleaner back into pool rocking the cleaner
back and forth to release the air. |
| |
|
|
| Nitro is doing wheelies |
Debris is in filter bag |
Test cleaner without filter bag. If cleaner does not do wheelies then clean the filter bag. |
| Debris caught around impeller tube |
Check impeller tube to see if there is any hair or debris and remove. |
| Bottom lid is not installed properly |
Remove bottom lid and make sure that the filter bag is on properly and place back onto cleaner.
(See page 3 Figure 7) |
| Debris is caught in track |
Gently lift up all tracks to make free and clear of any debris. |
| |
|
|
| Nitro is climbing out of water |
Air trapped in filter bag |
Test cleaner without filter bag. If cleaner does not climb out of water then clean the filter bag. |
| |
|
|
| LED on power supply is not lighting |
Faulty GFI Outlet |
Test the power supply by using another GFI outlet. |
| Faulty extension cord |
Remove the Extension cord and plug the power supply directly into a GFI outlet. |
| |
|
|
| Cleaner is only moving a few feet |
Improper installation of the bottom lid
and/or filter bag |
Test cleaner without filter bag (placing the bottom lid back on). If the cleaner is traveling more
than a few feet then reinstall the bottom lid and the filter bag. |
|
|
|
If your cleaner is still not performing properly after all of the troubleshooting has been performed please contact SmartPool, Inc., Inc.
Customer Support at 1-732-730-9880.
You can also visit our website at http://www.smartpool.com/website/repairs.html for additional videos and troubleshooting. |
